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ITM Bachelor 6. Sem. |
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Mo. 10:00-13.15 h Audi II
Einführung - Customer as Employee
Within the next 10-15 years approximately half of all jobs in the tertiary sector (service industry) are forecasted to disappear. Three drivers of this development: Industry 4.0 - Internet of Things, Big Data, Networking A.I. - Robots and Algorythms taken over human jobs Customer as Employee - tasks are moved from the company to the customer
Reason: Costs are falling, quality is improving
Before: Groups
From last week: THE TURING TEST: https://www.youtube.com/watch?v=sXx-PpEBR7k
EX MACHINA - AI
Customer as Employee
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GLOBAL TOURISM 2017 - Where do we come from, where are we today?
Example Portugal: Tourism40
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Contact:
Prof. Dr. Wolfgang Georg Arlt FRGS |
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