Prof. Dr. Wolfgang Georg Arlt
International Tourism Management

 

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ITM Bachelor 1. Sem
8029: Introduction International Tourism Management

   Destinations - Temporal (Events) and Virtual

 

Events / Fairs

     

    What are events?

    Event: "Temporary destination":

     

    Celebrating:

    - group coherence

    - community pride

    - enjoyment

    - rite de passage

     

     

     

     

     

     

    Forms:
    - special events - example: Soap Box Race

     

    - mega-events - example: Rolling Stones concert

Rolling Stones concert in Halifax September 23. 2006

 


- hallmark events - example: World Expos, Olympic Games


- major events - Example: Kieler Woche

 


- "traditional" events - Example: Hohnbeer in Heide

                 

     

     

     

     

     

     

    Event industry point of view:

    Events offer a business arena, where millions of decision-making customers per year interact and engage, face-to-face with brands.

    Event attendees choose to be there, making events the truest representation of
    ‘permission’ marketing
    available to brands, and one far removed from the intrusive
    ‘interruption’ marketing alternatives, such TV, radio, Direct Marketing or pop up advertising.

    Events offer multi-sensory marketing; the only business environment where customers can see, touch, hear, smell, even taste the product.

     

     

     

     

     

 

From the destinations point of view:
Which impacts do events have
- for their stakeholders
and
- the host community?

Examples: Wacken Festival, Carnival in Venice
 
 

 

 

    

 

 

 

Fairs: Example ITB

Fairs have a long tradition as trading and information platform. Even in times of Internet they are still important for B-2-B meetings.

For B-2-C communication they are however loosing importance.

 

Difference between other events and fairs:

- Regular date (usually annually)

- often long tradition: Leipziger Messe since 1165, Scarborough Fair (England) since 1161

- connected to certain place/city (today sometimes exported or virtualized)

 

Example FHW at ITB:

20 sqm stand at "Science Hall" (5.1 103).

 

Ziele ITB Teilnahme 2009

 Auftraggeber und Unterstützer:

 - FHW

 - Institut für Management und Tourismus (IMT) an der FHW

 - COTRI China Outbound Tourism Research Institute an der FHW

 - Förderforum FHW

 

Ziele:

Messeteilnehmer in Deutschland laut AUMA:

Quantitative Ziele der Messebeteiligung  
Bekanntheit steigern 90 %
Neukundengewinnung 92 %
Präsentation von Produkten / Leistungen 85 %
Stammkundenpflege 88 %

 

 

Umsetzung - Ziele Messeteilnahme FHW an ITB:

Bekanntheit steigern:
- Region Westküste S-H, FHW und Institute allgemein durch Stand, PR, Aktionen
- Studiengänge FB Wirtschaft insbesondere

Neukundengewinnung:
- Studiengänge: Neue Studierende, neue Praktikumsgeber, zukünftige Arbeitgeber, zukünftige Lehrkräfte/Professoren
- Institute: Neue Aufträge (Forschung/Beratung)

Präsentation von Produkten / Leistungen:
- Studiengänge: Studienmöglichkeiten, bisherige Achievements (z.B. wo arbeiten heute Absolventen), Mitgliedschaften (z.B. ITM bei ATLAS)
- Institute: Publikationen (z.B. IMT-Schriftenreihe, COTRI-Produkte)

Stammkundenpflege:
- Studiengänge: Ehemalige, S-H Ministerium und Institutionen, aktuelle Studierende
- Institute: Bisherige Auftraggeber, Partner

 

 

 

 

 

 

 

 

 

 

  Contact: Prof. Dr. Wolfgang Georg Arlt FRGS
Bachelor and Master Program International Tourism Management
arlt@fh-westkueste.de, Office 2.018, Tel. 0481 8555-513
Consultation hours (during lecture period): Tuesday 16.00 - 17.00 h

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