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SUPPLY SIDE:
Parts
of the tourism product as viewed by supply side: Organisational
structures and political influences
Tourism is using public
resources (nature, city centers, cathedrals, beaches, roads etc.)
not build for tourism and in most cases not paid for by tourism
industry. Tourism is also an important force in changing the world.
--> Therefore tourism
is closely connected to international, national and regional political
and planning structures.
Tourism is also a SME
(Small and Medium Enterprises) dominated business encountering the
holistic experience of the customers.
--> Therefore a
lot of associations, DMOs etc. are needed to organize the different
parts of the product.
Tourism is also not
selling a tangible product, but something that cannot be tested,
stored, exchanged, repeated etc. The customers are also partly the
producers of the product.
--> Therefore marketing
and quality assurance are two big topics for tourism to illustrate
the elusive product and to make sure that each experience is as
good as the one before.
Let's have an online
look at the main players:
Global Structures:
UNWTO http://www.unwto.org/index.php
WTTC http://www.wttc.org/
IATA http://www.iata.org/index.htm
International Structures:
PATA http://www.pata.org/
ETC http://www.etc-corporate.org/
ETOA http://www.etoa.org/
National / regional structures:
Tourismusbeauftragter der Bundesregierung (since Dec.
2005) http://www.bmwi.de/BMWi/Navigation/Ministerium/beauftragte.html
Ausschuss für Tourismus des
Deutschen Bundestages http://www.bundestag.de/ausschuesse/a20/mitglieder.html
DZT
http://www.germany-extranet.de/
Enduser pages of
DZT http://www.deutschland-tourismus.de/
DTV http://www.deutschertourismusverband.de/
DEHOGA http://www.dehoga-bundesverband.de/home/index.html
DMB http://www.museumsbund.de/cms/index.php?id=236&L=1&STIL=0
VDFU
http://www.freizeitparks.de
TASH http://www.sh-tourismus.de/content/index.php
TVSH http://www.tvsh.de/
(http://web303.sv10.pixelx.de/)
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