Prof. Dr. Wolfgang Georg Arlt
International Tourism Management

 

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ITM Master 1. Sem.
8007: Social competence development
           We 15.45 - 17.15 h, H 03

 

 

BACKGROUND:

 Hofstede´s Five-Dimensions Model  

 

Culture, understood as the accumulation of shared meanings, rituals, norms and traditions among members of an organisation or society, is the collective programming of the mind which distinguishes members of one group or society from those of another.

 

Therefore culture is not a phenomenon in its own right. It is the difference perceived, and only then perceived, by one group when it comes into contact with and observes another one. It is important to point out that the idea of pure cultures meeting in intercultural exchanges without much knowledge about the other culture is outdated.

Today almost everybody outside a given culture has some information and knowledge about that culture, however superficial.

 

 

 

 

 

CULTURE AS AN ICEBERG

 

 

The foundation for most cross-cultural interpretation is the work of Geert Hofstede. He developed with the help of large-scale samples starting in the 1970s cultural index scores for five constructs:

Power distance,

Uncertainty avoidance,

Individualism/Collectivism,

Masculinity/Feminity and

Long term/Short term orientation.

 

 

 

 

These dimension are acquired through “mental programming”, learned patterns of thinking, feeling and potential acting.

 

Three level of uniqueness are distinguished:

The inherited universal human nature,

the learned culture specific to certain societies or groups within a society, and

the inherited and learned individual personality.

 

 

 

 

Hofstede’s five cultural dimensions with scores for China, Japan, USA and Germany
(lowest possible score 1, highest possible score 118)

 

Dimensions

China

Japan

USA

Germany

(1) Power Distance. The extent to which the less powerful members of a society accept and expect that power is distributed unequally.

80

54

40

35

(2) Uncertainty Avoidance. The extent to which a culture programs its members to feel either uncomfortable or comfortable in unstructured situations and tries to control the uncontrollable.

30

92

46

65

(3) Individualism is the degree to which individuals are supposed to look after themselves or remain integrated into groups (Collectivism).

20

46

91

67

(4) Masculinity refers to the distribution of emotional roles between the genders, it opposes “tough” masculinity to “tender” feminity.

66

95

62

66

(5) Long-term orientation refers to the extent to which a culture programs its members to accept delayed gratification of their material, social and emotional needs.

118

80

29

31

 

 

 

 

 

 

Consequences:

Example: Conflict Management - The textile dyeing

 

 

 

 

 

 

 

 

  Contact: Prof. Dr. Wolfgang Georg Arlt, Study Program Director
Bachelor and Master Program International Tourism Management
arlt@fh-westkueste.de, Office 2.018, Tel. 0481 8555-513
Consultation hours (during lecture period): Wednesday 11.00 - 12.00 h

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